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FREQUENTLY ASKED QUESTIONS
ANDEX RENTALS . 250-352-6291
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4-STROKE ENGINE STARTING GUIDE
2-STROKE ENGINE STARTING GUIDE
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QUESTION:
Do you rent trailers?
ANSWER:
We do have a trailer for rent, but it is a single axle trailer that is not rated for hauling any of our excavators, or heavier equipment.
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QUESTION:
can I pick up your excavator/skid steer with my own trailer?
ANSWER:
yes, if you meet our requirements such as no truck smaller than a 3/4 tonne. a 1 tonne is preferred. towing vehicle must be in good condition, and fit for towing on public highways. must have valid insurance for vehicle, and load/trailer. trailer must be a tandem axle, and be rated for towing the weight of the equipment your are planning on towing.
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QUESTION:
do i have to fill up my tank before returning my rental?
ANSWER:
no, most of our items can be returned empty, such as our lawn and garden equipment, tampers, and various smaller 2 and 4-stroke engine rentals. However, some items like our excavators/skid steer will constitute a refill charge if not returned full. If you wish to fill up the equipment yourself you are allowed to do so. any questions or confusion, do not hesitate to give us a call for confirmation
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QUESTION:
do you do septic systems?
ANSWER:
no, we unfortunately do not have a pump truck that is capable of septic system services at this time, but we can recommend trusted local providers if you need!
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QUESTION:
Can you operate the equipment for me?
ANSWER:
no, our crew is more than happy to give you a tutorial on how to properly use our equipment, ensuring you feel confident and comfortable handling it on your own.
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QUESTION:
do you rent chainsaws?
ANSWER:
Unfortunately not. We do have gas-powered pole trimmers and stump grinders but we do not rent out chainsaws at this time.
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